FAQ
Frequently Asked Questions (FAQ)
Welcome to Petal Nest! Below you’ll find answers to some of the most common questions our customers ask about our flowers, delivery, and services.
1. Do you offer delivery in all cities?
Yes! Petal Nest offers nationwide delivery across Pakistan.
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Within the same city: Orders are delivered within 8 hours.
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Outside cities: Orders take around 3–4 working days through TCS, one of Pakistan’s most trusted courier services.
2. How do you ensure the freshness of flowers?
Our supply chain is designed to maintain freshness at every step. All bouquets are hand-arranged shortly before dispatch and shipped carefully to ensure they arrive fresh and vibrant.
3. Can I order a custom bouquet?
Absolutely! You can share your desired flower types, colors, or theme, and our team will prepare a custom bouquet just the way you like. Perfect for birthdays, anniversaries, or any special moment.
4. Do you offer gift wrapping or special add-ons?
Yes, we do! You can request gift wrapping, personalized message cards, and special packaging options to make your gift even more memorable.
5. What is your return or refund policy?
If your product arrives damaged or has any quality issue, we offer a full return or replacement.
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